Privacy policy

1. Scope and contact

This policy describes data processing for https://tokengrand.pro, the dashboard, API and TokenGrand support. Direct data enquiries to Telegram @pay_42.

Reviewing this policy and accepting the service terms does not replace separate consent where required by law.

2. Account and authentication

Access uses the account ID, chosen username, name, password hash, status and registration and sign-in records. Telegram sign-in uses the Telegram ID, name, username and verification data.

This data is needed to operate the account, authenticate access, provide services and handle enquiries.

3. Technical data and sessions

The Service may process IP addresses, browser and device details, session data, request times and security and error events.

Cookies maintain authentication and language preferences. Theme preferences are stored in browser local storage. These mechanisms enable the corresponding interface features.

4. API request content

To fulfil requests, TokenGrand processes the supplied content and parameters and forwards necessary data to an AI infrastructure provider. Responses are returned to the client selected by the User.

Do not send unnecessary personal data, secrets, special-category data or third-party information without a lawful basis. Users must have authority to transmit the selected materials.

5. Usage records and logs

Usage records include the model, associated key identifier, endpoint, time and duration, status, input and output tokens and actual or estimated deductions. Dashboard logs show usage, not full secret keys.

These records support billing, limits, diagnostics and disputed transaction checks. Support messages are used to respond and investigate the reported issue.

6. Credits and payments

The Service records balances, top-ups, bonuses, administrative adjustments and usage. Channel and chat checks use the Telegram ID and membership status returned by Telegram. Referrals record the invitation relationship, confirmed top-ups and bonuses. Payment and bonus notifications are sent to the linked Telegram account.

Every top-up requires an email for payment enquiries and transaction information. Stars payment confirmation is available in Telegram; automatic fiscal receipt delivery by email is not connected yet. The email is not sent to Telegram when creating a Stars invoice. Payment is confirmed in Telegram. Transaction records may include its ID, amount, method, status, time and credits. Passwords, CVV and full API keys should not be sent to support.

7. Data sharing

Necessary data is shared with AI infrastructure providers to fulfil requests, Telegram when using its sign-in mechanism, and payment providers when processing payments. Data may also be shared as required by law.

External infrastructure may involve processing in other countries. Where law requires a separate basis or consent, it must be obtained before transferring the relevant data.

8. Retention and security

Data is retained as needed for services, billing, security, enquiries and statutory obligations.

Passwords and API keys use hashes; a new full API key is shown when issued. Access protections are applied, but absolute security of internet transmission cannot be guaranteed.

9. Data enquiries

For data access, correction, deletion or account closure, contact support @pay_42. Account ownership may need to be verified.

Deletion scope and timing take account of legal obligations, necessary transaction records and the circumstances of the enquiry.

10. Policy changes

The current version and update date are published here. Changes do not remove existing mandatory User rights.